Responsible Consumption Policy
Last updated: July 2026
Theka Express is committed to promoting responsible consumption of alcohol. Our platform exists to make ordering from licensed retailers safe, convenient, and compliant — never to encourage misuse.
Age verification
All customers must be 21+ (or the local legal drinking age, whichever is higher). We verify age at signup and again at the door before handing over any order.
Refusal of service
Our delivery partners are trained and empowered to refuse delivery if the recipient appears intoxicated, cannot produce valid ID, or the location is unsafe. No refund is withheld from customers due to refusal for safety reasons alone.
Order limits
Retailers may set per-order quantity limits. We support these limits and may add platform-level limits when necessary for safety or compliance.
Guidance
- Never drink and drive.
- Know your limits — pace yourself and hydrate.
- Look out for friends and family.
- If you or someone you know needs help, reach out to a local support line.
Prohibited
Theka Express prohibits ordering on behalf of minors, resale, and any use of the platform in violation of applicable law.